Legal
Privacy Policy
Your privacy matters to us. This policy explains how Unique Cleaning Services LLC collects, uses, and safeguards your information.
Effective date: January 1, 2025
1. Information We Collect
When you contact us, request a quote, or book a service through our website, we may collect personal information such as your name, email address, phone number, and service address.
We may also automatically collect non-personal information such as browser type, IP address, and pages visited to help us improve our website and services.
2. How We Use Your Information
We use the information you provide to respond to inquiries, schedule and deliver cleaning services, send service confirmations and reminders, and process payments.
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as payment processors) solely to the extent needed to deliver our services.
3. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.
You may disable cookies through your browser settings; however, some features of the website may not function properly without them.
4. Data Security
We implement reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
6. SMS Communications
If you opt in to receive SMS text messages from Unique Cleaning Services LLC, we will collect your mobile phone number and use it solely to send you messages regarding quotes, appointment confirmations, appointment reminders, service updates, and customer support.
Your phone number and SMS consent will never be sold, rented, or shared with third parties for their own marketing purposes. We may share your information with our service providers (such as our CRM platform) solely to facilitate the delivery of SMS messages on our behalf.
Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. After opting out, you will receive a single confirmation and no further messages. For help, reply HELP or contact us directly.
Carriers are not liable for delayed or undelivered messages.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. SMS opt-in is available only to individuals 18 years of age or older. If you believe we have inadvertently collected information from a minor, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us at uniquecleaning50@gmail.com or call us at 315-878-4640.
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